Refund policy

Return & Refund Policy

Fine Braids by Annie Hair Care

At Fine Braids by Annie Hair Care, customer satisfaction and product quality are important to us.

All sales are final. Due to the personal nature of our hair-care products, we do not accept returns or exchanges for changes of mind, incorrect purchases, or personal preferences.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at finebraidsbyannie@gmail.com.

Include:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging

We will review your request and determine an appropriate resolution, which may include a replacement or refund.

Product Allergies and Sensitivities

We encourage customers to review product ingredients before purchasing and perform a patch test before use.

Individual reactions and results may vary.

Refund Processing

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your financial institution.

Contact Us

For questions about your order, please contact:

Fine Braids by Annie Hair Care

Email: finebraidsbyannie@gmail.com

Website: finebraidsbyannie.shop

This policy does not limit any rights customers may have under applicable consumer protection laws.